I sat at my desk with my laptop open in front of me. The desk hid a box of unsold books and other boxes of resources and gifts for events that hadn’t happened. My microphone lay off to the side reminding me that I had skipped recording a podcast last month. Emails arrived in my inbox with disappointing news of low conference registrations, disengaged leaders and continuing decline in numbers for the organisation. That niggly voice in the back of my mind asked how much longer we could go with my business bringing in so little income. I was ready to shut it all down under the weight of discouragement.…